Showsec has been awarded the contract to provide security for the entire Rockness festival, building on five successful years supplying specific elements of this popular Scottish event.
Rockness, the recently announced winner of the 2011 NME Awards for Best Small Festival, is committed to achieving the highest levels of customer service for the 30,000 festival goers expected across the weekend of the 10-12th June. 2011.
Festival security specialist Showsec’s desire to raise standards in both customer service and customer safety met with Rockness’ aspirations for their award winning festival, making the new contract win a natural development.
Showsec area manager Scott Anderson says;
“We are excited to be working with Rockness for the fifth year and we believe the decision to extend our services across the entire site demonstrates our continual progression across all areas of our service. Showsec’s ongoing investment in training and staff development brings continued improvements in areas such as customer service, crowd management and operational decision making, based on actual event experience passed on by respected event security professionals. This contract reflects our expansion in the Scottish market, with an ever-increasing local staff capability underpinning our growth.”
Jim King, Festival director at Rockness, states;
“The past five years have proved a great success and to ensure continued exceptional customer service for our loyal fans, we needed the right security professionals. We also wanted to run a very competitive tender process to ensure we got the right deal for the event. Showsec won the tender by providing us with the right commercial deal whilst maintaining the high levels of service and customer focus that we need from our security contractor. We are delighted to have them on board for this year’s festival.”
Category: General Event Industry News